top of page

Faq

  • How can I care for my Ketani Styles products?
    We recommend following the care instructions on the label of your product. Most of our products can be machine washed on a gentle cycle or hand washed in cold water. Hang or lay flat to dry.
  • How can I place an order?
    You can place an order on our website by adding the items you want to your cart and checking out. If you have any questions or need assistance with your order, you can contact us via email or phone.
  • What is your return policy?
    We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a hassle-free return and exchange policy. To initiate a return or exchange, please contact us within 14 days of receiving your order. Please note that all returned items must be in new, unworn condition with all tags and labels attached.
  • Do you offer customization or made-to-measure options?
    Yes, we offer customization and made-to-measure options for select products. Please contact us for more information.
  • What makes Ketani Styles different from other clothing stores?
    All of our products are handmade with love and care by our team of talented artisans. We use high-quality fabrics and pay close attention to every detail to ensure that our products are both beautiful and durable.
  • How long will it take to receive my order?
    We make every effort to ship your order as soon as possible. Most orders are shipped within 2-3 business days of receipt. Shipping times may vary depending on your location and the shipping method you select.
  • Can I track my order?
    Yes, we provide tracking information for all orders. You will receive an email with your tracking number once your order has shipped.
bottom of page